Last week was a tough one because we did different activities such as studying the generation and failure of Roundabout Playpump appropriate technology in Africa, problem context and some lectures about empathy, synthesis, research methods and the double diamonds concept.
After forming groups, my teammates and I were assigned to solve a problem at Selcom concerning spilt drinks during delivery and we did some research on their company in all sectors. The next day we got a chance to interview them about the whole situation and asked their driver to explain what exactly happens during delivery and how they position their orders. He explained and showed us the boxes used to carry their orders.
Here are some pictures of me, my teammates and members of Selcom taken when a driver explained to us about the carrying bag.
After we interviewed them, we observed different things apart from our research on their website. We organized their answers and thoughts then downloaded learnings that helped us to create themes and insight from their problem. This is shown below.
And here is a picture of one of their spilt products.
SAMIA A. MWINYIMKUU